Sorin – Orange County, CA

Always ask for Ed Monson.

Ed put together the smoothest car transaction I’ve ever done.

He provided me the CarFax and everything I requested. To cut down on paperwork and my turnaround time at the dealership, he handled all the credit and paperwork before I got on the airplane in Southern California. He picked me up at the airport and when we got to the dealership my “new” car was detailed, filled with gas and ready to roll.

All in all, I got a great, low-mileage used car that is in great condition and fun to drive.  My salesman definitely cared about my experience and satisfaction in the purchase, it was a fair price near wholesale book and my time was not wasted.

What better way is there to buy a used car?

Sorin – Orange County, CA

J.S. – Fresno, CA

This was a great experience!!

This was our second Subaru purchase from this dealership and I can’t wait for our third.

Ed Monson (Subaru internet sales) helped us and really made us feel welcome and like family. He wasn’t pushy or sleazy like some other dealerships I have been to which was great, and he could answer all of my questions, he knows the cars very well.

Highly recommend Ed Monson ….

J.S. – Fresno, CA

S.W. – San Francisco, CA

Ed is Internet Sales MAN!

Ed Monson helped us straight up over a several day period.  First I emailed and asked about a price.

THEN he proceeded to spend three days emailing me and doing exactly what I wanted: I wanted to know EVERYTHING via email before I got there.

We selected a 2014 Crosstrek with tinted windows and heated seats and I like how broad the back of the seat feels for my shoulders compared to my old Rav4 which scrunched my shoulders in somehow. The painful process of making a selection was MUCH easier because of how the salesman handled my need to know so much.

Cheerful, knowledgeable and right by our side the whole l time, Ed followed thru exactly as he described he would. A++.

S.W. – San Francisco, CA

Darrell – Bakersfield, CA

Real Easy

A Venetian Red Pearl Crosstrek 5 speed showed up as “in transit”

… called Ed and he reserved it and made it real easy.

Thanks - Darrell in Bakersfield

C. P. – Shaver Lake, CA

Easy, Pleasant, No-Haggle

We test drove 5 different cars from 4 different makers and found the Subaru Outback to be far and away our top choice both for performance and value. We then contacted the Costco Auto Buying Program… Ed contacted me within 6 minutes of receiving… Less than 1/2 hour later I had a written "no haggle" quote and the next day we were the proud owners of a 2016 Subaru Outback.

This was by far the easiest, most pleasant car-buying experience we've ever had.  

CP - Shaver Lake, CA

D.B. – Long Beach, CA

Entirely Satisfactory Purchase

The person you want to buy from at Lithia Subaru is Ed Monson.

Ed is a classy, standup guy who took great pains to make sure the purchase experience of our new Outback was an entirely satisfactory one. We were an out of area customer attracted to Lithia because of the price advantage it offered to us.  Because we weren't local, there was a lot of phone and email contact and Ed was on it from the first phone call all the way to delivery.

Should we have the opportunity to buy again, we wouldn't hesitate to call on Ed at this dealership.

D.B. - Long Beach, CA

Allison – Fresno, CA

We felt welcome

This is our second Subaru from Lithia Fresno and our experience was similar both times. We felt welcome to look, ask questions, take test drives to determine which Subaru was best for this time - and being able to do so made all the difference.

Then Ed Monson helped us determine our priorities without pressure and found a great deal for us on a pre-owned Forrester. We didn't come prepared to buy that day and everyone was great about giving us time to put the details together.

Ed made sure we know how the car worked AFTER it was a sale - not just to get one. Go see Ed. He knows these cars!

Allison - Fresno, CA

Doug – Fresno, CA

Hassle Free

Ed Monson was so friendly and professional, and made it so easy for me to order exactly the Forester  turbo I wanted, on the timeline that worked for me. Made me a hassle-free, fair deal.

Doug - Fresno, CA

Steve – Visalia, CA

Ed was there to help us

It was a great experience going to Lithia Subaru in Fresno.

Ed Monson was the greatest in helping us.  We love the Forester.  Its a great vehicle to have and we are glad that someone like Ed was there to help us achieve in getting this great Subaru!!  Thanks Ed!!  You deserve at least a 15% raise the way you help your customer because if that was an example how you helped us, you are the greatest!!

I really recommend to anybody that reads this,  GO SEE ED!!!!

Steve - Visalia, CA

Client Stories

Accessible, Transparent, Trusted

Your source for everything Subaru and Mitusbishi!

After many years in the fields of customer service, financial planning for seniors and broadcasting, my life journey landed me here at Subaru and Mitsubishi in Fresno. It was about that time that I read the book “Code Halos” and everything became clear to me about car sales in the new millennium.

The experience – every last part of it – has to be about the customer, you.

Read more client stories >>

Ed Monson